Days Inn & Suites Sam Houston Tollway - Houston, Texas

Anas M. S.

Bunty and Nelly are the best staff. They're always ready to help you extra mile and do not hesitate to accommodate you if you need anything.

Really appreciate their help in making our stay pleasant. Revisited Houston all the way from Dallas with family on New Year's break.

Looking forward to stay in this hotel again after the renovation is done.

LeeAnn J.

I am a extended stay guest. During time I have been here the Mgr Bunty has made us feel welcome. Front desk clerks are friendly and helpful. I would recommend this hotel .Quiet area and clean rooms .

paul G.

Good value for your money. Had a little issue with the room but the manager was quick to get it fixed. No complaints at all. Good service from top to bottom. Will be back again

Alexis C.

Less than five minues of being in my room, I noticed another persons earing on my bed. When i turned around to grab my things to go back down to the front desk, there was a roach crawling on my jacket. Front desk agreed to switch my room. When I got into the new room the tub was leakong from the faucet. I couldnt even take a shower because the tib drain was clogged. I was terrified to turn off the lights in fear that roaches would start to come out. I was not able to sleep. I was constantly hearing the screech from thw elevator opening and closing all night. I did not feel comfortable eating any breakfast from this facility due to sanitary reasons. This was my first and last visit to days inn and suites.

Jose G.

DO NOT stay here expecting a good breakfast. The location was great for everything I had planned over my weekend trip. It was also relatively close to the airport. Never had an issue with parking being available, even when returning late at night. No noise complaints. The bed and pillows were comfortable and clean. The top sheet, however, felt as thin as a piece of tissue. The A/C in the room worked just fine. Most of the bathroom was clean. Some of the towels had hair or stains on them. Asked for extra at the front desk. The attendant was coughing a lot into his hand before handing me the extra towels. Same thing occurred when he had to reprogram my keycard so I could get back into my room. Highly unsanitary. The toilet in the bathroom was very wobbly. You could see where the toilet was originally caulked to the floor and now it was completely misaligned and loose. Had to hold down the flusher for about 5 seconds for the toilet to flush. Upon entering the room, the first thing I noticed was the broken chair bent under the desk. I was REALLY hoping the breakfast would be decent, but it was a huge disappointment. I stayed here 3 years ago and the breakfast was better back then. Not great, but better. If you’re looking for hot options for breakfast please go somewhere else. There were no eggs, no sausage, no bacon, even on the weekend. Breakfast starts at 6am, but nothing was ready when I went down to check. I came back 20 minutes later to find slices of bread, prepackaged muffins, yogurt, cereal, bananas, apples, juice, water, and coffee. They had a waffle maker, but it never beeped when the waffle was ready so mine ended up being burnt. The butter was frozen solid so it was annoying trying to spread it on the toast. Breakfast ends at 9am. The next morning I went down at 8am before checking out and the breakfast area was completely wiped out. I doubt they were planning on replenishing anything. $150 for 2 nights was a little steep for the quality of this place. A lot must have changed since my last stay 3 years ago. I remember everything here being much better quality back then. There’s also a gas station next door which is convenient for snacks or drinks.

Nicole

This hotel was filthy nasty. They aren't following cleaning and sanitization protocol and should be reported. Stuff was on the walls, it smelled, the phone was dirty, the sink lever/knob hadn't been wiped down in a very long time. It felt grimy. I don't know how this hotel has 4.1 stars for reviews. It should be a 1 star. Don't waste your money here. They had breakfast but i didnt want to eat it because the hotel was dirty. I didnt even lay all the way under the cover. I couldn't wait for check out. Pay a few extra dollars and go to Red Roof Inn-Willowbrook. It's way cleaner and it felt safer there.

Stephanie B. ?.

Never staying here again. Have had to ask the front desk 3 times to have our room cleaned. We’ve been here since Monday today is Thursday. Also bugs in our room on the floor of bathroom.

Luis M.

Today we book our stay here thru Expedia visiting family , we were supposed to stay one night when it was time to to go to sleep bed sheets was filthy bad odor and smell my daughter was saying her back was eaching a lot when she was laying down there, when I call front desk told them about to switch me another room they told me they were booked I told them you need to go smell that I took pictures , the odor was coming from mattress , front office call manager came told them he said well what do you want me to do Told him please there’s any way you can move me another room he said was booked, told him we were only staying for the night . Took was supposed to be clean not dirty , I told him look what time is it , I have my 6 yrs old daughter she’s tired he said well what do you wan to do I said go smell that really bad how do you want me to find another hotel right now when we are already settle ! He was disrespectful with me and husband . We ended up leaving going back home , don’t stay this hotel is the most awful disgusting rooms!!!

Manager for the night disrespectful and rude!!!

With your apologies didn’t resolve anything , you made me to get out from the hotel at 9:pm with my daughter sleepy and tired exposing me to drive back all the way to Dallas , giving refund back didn’t resolve anything is your obligation .

First it all the way you approach me , has a lot to say . DONT BOOK AT THIS HOTEL!!!