Aloft Shenandoah Woodlands Area - Shenandoah, Texas

Josh W.

Have stayed here on 4 separate work trips to Houston. It is a great area near the woodlands. There are several good places to eat within walking distance and the rooms have always been clean and tidy when I have stayed. I have not had a single issue at this location and will continue to stay here due to location and service. Solid Aloft and I have stayed at several this one is not the best ever but will absolutely get the job done.

Derek &. M. B. (. &. D.

The room was a bit too humid, but the air conditioner was nice and cold. Staff was great. Coffee wasn’t as harsh as other Aloft locations. Great selection of games downstairs. My kids enjoyed the unique chess set. Plenty of parking available and we utilized the covered parking for one of our vehicles. Beware of parking over the storm drain. One of our vehicles was infested with some crazy ants (on the exterior) after parking in that spot overnight. We would stay there again, but would more carefully choose our parking spots.

TACA S. B.

The staff was accommodating, and the service was great! I appreciate the cleanliness of the hotel, its location, and the staff. It was nestled away from everything and yet close enough to the highway that you have access to several restaurants, stores, businesses, etc. We do a lot of traveling with our basketball team throughout the season, and our players usually prefer a continental breakfast due to early games. However, I would select this hotel again simply because I appreciated the customer service and the room rate for our room block.

Chris E. M.

Accidentally booked for the wrong day and didn't realize it until after the "stay" had ended. Called in to see if there was any way I could get a refund and was told that they would escalate and call me back. I was then ignored for a week and had to both send emails and call back to find out that I couldn't get a refund.

To be clear, I'm not upset about not getting the refund. It's disappointing, but I understand that the room was non-refundable. I'm upset that the staff ignored me for a week hoping I would give up or forget instead of just telling me that they couldn't refund the room right off the bat.

Ryan M.

Great hotel. Great value. Front desk clerks are extremely courteous and helpful. Love the free pool table in the lobby! Would highly recommend!

Agnes W.

Perfect place if you just want to relax the bed was perfect all of the staff was helpful and made sure I was comfortable. Will visit again. The part-time bartender was the absolute best she went out of her way to help me. I greatly appreciate her.

Michael S.

Aloft feels like Marriott Courtyard's younger sibling. This was my first stay. I will definitely be back. The staff was awesome, really awesome. Rooms are clean and simple. The breakfast could offer up a little more (flavored coffee creamer would be at the top of my list.) Overall, I give it an A+

joey C.

Great hotel but an even better bartender! Ivone had a great personality and work ethic and provided amazing service for me and my coworkers . Would definitely come back and stay again!